Terms & Conditions
Orders, Pricing & Payment
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All orders are subject to acceptance and product availability.
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We reserve the right to refuse or cancel any order where there has been a pricing error, stock issue, suspected fraudulent activity, or any other legitimate reason.
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All prices are displayed in Pounds Sterling (GBP) and include VAT where applicable.
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Payment must be received in full before goods are dispatched.
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We make every effort to ensure that product descriptions, specifications and pricing are accurate. However, we reserve the right to correct any errors or omissions without prior notice.
Delivery, Returns & Product Use
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Orders are dispatched and delivered in accordance with our Shipping Policy.
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Delivery times are estimates and cannot be guaranteed.
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Returns and refunds are handled in accordance with our Refund Policy and your statutory rights under UK consumer law.
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Customers are responsible for ensuring that the products purchased are suitable for their intended application and are used in accordance with the manufacturer's instructions and all relevant health and safety guidance.
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Silicones Are Us cannot accept responsibility for damage or loss resulting from the incorrect use, storage or application of any product.
Liability, Website Use & General Information
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All content on this website, including text, images, logos and product information, remains the property of Silicones Are Us and must not be copied, reproduced or distributed without prior written permission.
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We do not guarantee that this website will always be available or free from errors, interruptions or viruses, although we make every effort to maintain its operation.
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To the fullest extent permitted by law, Silicones Are Us shall not be liable for any indirect or consequential losses arising from the use of this website or our products. Nothing in these Terms & Conditions excludes or limits your statutory rights or any liability that cannot legally be excluded under UK law.
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These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Bladed Articles Policy
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Silicones Are Us is committed to the responsible sale of bladed articles and complies with all applicable UK legislation relating to age-restricted products.
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This policy applies to products including, but not limited to, scraper blades, replacement blades, moon knives, utility knives and other products containing or supplied with a blade.
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1. Age Verification
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Bladed articles are only sold to customers aged 18 years or over.
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By placing an order for a bladed product, you confirm that you are at least 18 years of age.
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We reserve the right to carry out age verification checks before accepting or dispatching any order.
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Where we are unable to verify your age, your order may be cancelled and any payment refunded.
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2. Delivery of Bladed Articles
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Bladed products will only be dispatched in accordance with UK legislation.
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Deliveries may require a signature from a person aged 18 years or over.
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The delivery driver may request valid photographic identification before releasing the parcel.
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If age verification cannot be completed at the delivery address, the parcel may be returned to us and a refund will be issued in accordance with our Refund Policy, less any applicable delivery charges.
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3. Safe Purchase & Legal Responsibilities
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Customers are responsible for ensuring that the purchase, possession and use of bladed articles is lawful in their location.
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All bladed products sold by Silicones Are Us are intended for legitimate trade, DIY and professional use only.
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Products must be used safely, stored securely and kept out of the reach of children.
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Silicones Are Us reserves the right to refuse or cancel any order where we reasonably believe the products may be used unlawfully or where the sale would breach UK legislation.
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Nothing in this policy affects your statutory rights under UK consumer law.
